Refund and Exchange Policy:
We want you to be completely satisfied with your purchase from Godbeliver.com. If for any reason you are not satisfied, we offer a 30-day refund policy and exchanges for Godbeliver furniture products.
We offer a guarantee on some of our Godbeliver furniture products, but it depends on the product category. Please read the product description carefully before purchasing to determine if a product offers a guarantee or not.
Requirements for Refunds:
To request a refund, you must send us an email with the reasons for the refund within 30 days of receiving your item. Our customer support team will respond via email to provide you with further instructions on the refund process.
Circumstances under which refunds are offered:
We offer refunds in the following circumstances:
- Products must be unopened in original packaging, and products that have never been used.
- If our delivery man or shipping service provider delivers defective or damaged products.
- If we deliver the wrong product category, brand, color, size, or false products.
The refund process depends on the reason for the refund:
- Download/Print: This process is for products that are damaged during shipping or defective in another way.
- Customer Responsibility: This process is for customers who purchase the wrong products, products that do not fit, or no longer want the item.
Return and Restocking Fees:
There are no restocking fees for refunds or exchanges, and customers will not be charged for defective products.
Expectations for Refunds:
If you are eligible for a refund, we will refund the purchase price of the product to your credit card or PayPal account within 3-5 business days. We accept USD currency, and customers can return products by mail. To apply for a return or refund, please use our Customer Form.